Add a Departmental Shared Mailbox to Outlook - Mac

  1. In the Menu Bar, select "Outlook" then "Preferences".

  2. Select "Accounts"

  3. Select your KU Account, then select "Advanced..." in the bottom right

  4. At the top, select "Delegates"

  5. Under the "Open these additional mailboxes" section, select the "+" button.

  6. Type the departmental shared account you wish to add, select it from the list (if necessary), and select "Add"

  7. Select "OK"
  8. Close the "Accounts" screen

The departmental shared mailbox is now available from the navigation pane.