KU Password Resets

Reset KU Password

If you have a recovery email or security questions set up, MyIdentity will prompt you with those options. Follow the outlined steps to reset your account password. If you cannot follow the steps contact KUIT at 785-864-8080, see https://it.kucppr.org/support/solutions/articles/13000844970.
If you do not have these options set up, please contact KUIT at 785-864-8080, see https://it.kucppr.org/support/solutions/articles/13000844970.
To set up these options, follow the steps outlined in 'KU Password Reset Options'. These options can only be set with initial access to the account.

KU Password Reset Options

To set up security questions for your KU online ID, visit https://myidentity.ku.edu/services/password/challenge and set security questions and answers in the corresponding fields.
- If you reset your password at any time, you may attempt these questions to reset your password without any assistance from KUIT.
In addition, you may set a recovery email at https://myidentity.ku.edu/services/recovery-email.
- If you reset your password at any time, recovery instructions will be sent to this email without any assistance from KUIT.