CPPR IT

As you prepare to administer classes and work from home, the following articles may assist you in setting up crucial applications and troubleshooting issues you may encounter. If you have any questions, you can contact KU IT at 785-864-8080 or itcsc@ku.edu. 

Help with Email

Using the VPN

Setting up Zoom

Additional resources from remote.ku.edu include: 

• How-to resources:
  • Using Zoom at KU (Instructors)
  • Using Zoom at KU (Students)
  • Record Meetings With Zoom at KU
  • Zoom Help Center
• Videos:
  • Zoom Video Tutorials
• Webinar:
  • Using Zoom at KU for Instructors

Mapping Drives

The KU IT Customer Service Center does not have information regarding specific Network Drives - please talk to your department's specific Tech Support to get details such as the drive path. The following instructions can be used to map network drives once the path is known.

Skype for Business

Skype for Business is installed with Microsoft Office on Windows computers. Mac users will need to download and install Skype for Business separately from Microsoft Office.

Microsoft Office

Microsoft Office is available to active KU faculty, staff, and students. You can download Office from https://portal.ku.edu and install it on your personal computer.

Adobe Creative Cloud

During the COVID-19 pandemic, Adobe is making Creative Cloud available to students who would otherwise need access to university labs. Details on how to access Creative Cloud as a student 

• Teaching, Learning and Working Online: Adobe Creative Cloud
• Common questions for Students & Teachers in campuses impacted by COVID-19

Virtual Lab

The KU Virtual Lab allows students to access software needed for their classes without having to purchase that software.