Virtual Lab is available to active KU students and faculty/staff to access applications without having to install them. This service uses an application called Citrix Workspace, which you must install before accessing Virtual Lab applications. To install this application, follow the steps below. 

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Please Note

These instructions are for Windows. Screenshots are taken using Firefox in Windows 10; while there may be some variation between operating system versions and browsers, the core steps should be the same. If you're using macOS, please follow the instructions in KB0013495, "Install Citrix Receiver - macOS."

  1. Sign in to https://virtuallab.ku.edu using your KU online ID and password.
  2. Click "Detect Reciever" when prompted; this will try to find the application on your computer. 
  3. Select "I agree with the Citrix license agreement" and click "Download." This will download an executable (.exe) file to your computer.
  4. Leave your browser open, and open the "CitrixWorkspaceApp.exe" file.
  5. Click "Yes" when prompted by user account control (UAC) to allow the app to make changes to your system. 
  6. Follow the installation prompts with the default settings as they appear. When prompted if you want to enable single sign-on, do not select the checkbox and click "Install."
  7. Open your browser and click "Continue" once installation is complete. This will attempt to detect the Citrix Workspace app now installed on your computer.