Virtual Lab is available to active KU students and faculty/staff to access applications without having to install them. This service uses an application called Citrix Workspace, which you must install before accessing Virtual Lab applications. To install this application, follow the steps below.
The app downloaded by the Citrix Receiver page is called "Citrix Workspace" on your Mac. It is compatible with versions 10.13 and up. If you your computer is not compatible with the Workspace app, you may be able to access software needed on computers in the KU Libraries, or consider purchasing the software needed to complete your coursework.
Please Note
These instructions are for macOS. Screenshots are taken using Firefox in macOS 10.13; while there may be some variation between operating system versions and browsers, the core steps should be the same. If you're using Windows, please follow the instructions in KB0013494, "Install Citrix Receiver - Windows."
- Sign in to https://virtuallab.ku.edu using your KU online ID and password.
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Click "Detect Receiver" when prompted; this will try to find the application on your computer.
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Select "I agree with the Citrix license agreement" and click "Download." This will download a disk image (.dmg) file to your computer.
- Leave your browser open, and open the "CitrixWorkspaceApp.dmg" file to mount the disk image.
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Double-click "Install Citrix Workspace."
- Follow the prompts through installation, leaving the default settings as they're set. You will be prompted during installation to fill in your computer password to authorize the installation.
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Do not select "Add Account" when prompted; click "Continue."
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Open your browser and click "Continue" once the installation is complete.
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Select "Citrix Workspace Launcher" if your browser asks how you want to open receiver links. You should have an option to remember this choice.
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Select "Open" when prompted by your Mac to authorize opening Citrix Workspace.