FAQ

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First Time Setup for OneDrive for Business Sync Client (Windows)
  First Time Setup for OneDrive for Business Sync Client (Windows) Please Note: KU IT has remotely installed the OneDrive for Business sync client...
Thu, 2019, Nov 7 8:31
What is OneDrive for Business?
  What is OneDrive for Business? OneDrive for Business is a Microsoft online service that provides resources for file storage, and collaboration on do...
Thu, 2019, Nov 7 8:36
Installing Adobe Creative Cloud - Windows
Install Adobe Creative Cloud on Windows Important:  Faculty and Staff can access Adobe Creative Cloud for free on their KU-owned workstation and at home u...
Tue, 2019, Dec 10 9:49
Reporting Phishing or Junk Emails
Mon, 2021, Apr 26 16:31
D6000 Not Displaying to External Monitor
On the docking station cable that plugs into your computer, unplug that and then take the USB type A end (looks like the end of a thumb drive) and pull that...
Mon, 2021, Aug 9 10:17
How to Change your password on Windows
Log into the VPN using your current credentials. Press CTRL + ALT + DEL simultaneously. A four-option menu will show up, Select "Change passw...
Thu, 2023, Jul 20 12:05
[WORKAROUND] - Jabra Direct Not installing
As of 10/26/23 there is bug in Jabra's most recent update that is causing Jabra Direct to fail to install. Below are the steps to work around this.  ...
Thu, 2023, Oct 26 14:40
Clear Teams Cache - Windows
In your start menu, launch Software Center.  In Software Center, look for a New App called "Teams Clear Cache" by CPPR IT and click into it....
Wed, 2024, Feb 14 14:03
Windows - How to change Adobe Acrobat back to the old User Interface
Windows - How to change Adobe Acrobat back to the old User Interface If you are looking for the Mac version of this process, please visit this article...
Fri, 2023, Dec 8 10:16
Mac - How to change Adobe Acrobat back to the old User Interface
Mac - How to change Adobe Acrobat back to the old User Interface If you are looking for the Windows steps to this process, please visit this article. ...
Fri, 2023, Dec 8 10:16